Change Policy
Once a purchase is completed on our website, it is a final sale and cannot be cancelled.
If you wish to exchange the item, the following rules apply:
- You have 7 calendar days from the date of purchase to return the item in perfect condition, unused, without any smell of perfumes, aerosols or strong odors such as smoke, food or cigarettes, without makeup marks or stains and with the price tag intact.
- Each item we ship is carefully inspected, so they leave the store in perfect condition.
- Designer items only have 3 days for exchanges, after that period, no exchange will be accepted.
- Party pieces, sequins and glitter, are non-refundable.
- Credit on merchandise, we do not offer refunds.
- Shipping costs are non-refundable. The cost of shipping the returned parts, as well as the parts to be received, is the responsibility of the customer.
- Special and clearance merchandise is final sale.
- Special orders for designer pieces are non-refundable.
- Accessories are non-refundable.
- Once we receive and inspect the returned merchandise, we will contact you by phone or text message to let you know if the exchange is approved and to give you the code to purchase on the website.
The postal address to send the part to be replaced, provided it complies with the established requirements, is as follows:
Foggia Boutique
Urb. Parkside B-14,
Calle Parkside 2
Guaynabo, PR
00968
You can also bring the piece in person to our boutique in Guaynabo, Monday through Saturday from 10:00am to 6:00pm.
You can call us at 787-730-1100 or send us a message via WhatsApp at 787-646-4067
If you have any questions about the size, ask us for assistance and we will help you choose the right size for you. We bring you beautiful things to choose from every week!
